A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.
Collage to Change the World transforms the art of collage into a powerful tool for reflection and activism, welcoming everyone to creatively engage with critical global issues.
Reinventing Strategic Innovation delivers a bold blueprint for strategic innovation that blends design-based methods with powerful change theories to spark real transformation.
This graphic novel tells the stories of design leaders who have used design to transform the way their organizations create products and services for their customers. It inspires readers on how to instigate meaningful change within large organizations.
Many designs that appear in today’s society will circulate and encounter audiences of many different cultures and languages. The Politics of Design enhances your visual literacy for communication beyond borders and cultures.
Visual thinking is important in today’s business settings. This book provides you the skills to develop your own style and teaches you how to generate change by integrating visual communication.
How to design and market services to create outstanding customer experiences. The first practical book for companies, insitutions and governments that deliver a service.
20 additional methods, three new case studies, and a new chapter introducing life-centred design. The book introduces the reader to the changing role of design as a way of thinking and a framework for solving complex problems and achieving systemic change
A practical guide for female entrepreneurs for reaching their highest potential. The book reveals a roadmap to confidence using personal anecdotes and a practical branding framework.
Nonagenarian Japanese artist is simultaneously one of the most famous and most mysterious artists on the planet. A wild child of the 1950s and 1960s, she emerged out of the international Fluxus movement to launch naked happenings in New York and went on t
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