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Why they happen and how to fix them

A designer’s handbook to learn systemic design tools to engage stakeholder groups in collaborative design to address complex societal systems.

In this revised edition (2020) of Delft Design Guide, you will find 11 perspectives on design, 6 models that describe how design works as an activity, 12 approaches that describe part of the design process, and 68 design methods.

How to bring people we serve directly into the design process

A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.

Design without emotion falls flat. This book shows how to harness emotion to create products that connect, engage, and make a lasting impact.

Let everyone’s voice be truly heard in the co-design process!

An innovative and practical methodology to unravel a product’s afterlife and systematically evaluate it for new opportunities.

Collage to Change the World transforms the art of collage into a powerful tool for reflection and activism, welcoming everyone to creatively engage with critical global issues.

Reinventing Strategic Innovation delivers a bold blueprint for strategic innovation that blends design-based methods with powerful change theories to spark real transformation.

This graphic novel tells the stories of design leaders who have used design to transform the way their organizations create products and services for their customers. It inspires readers on how to instigate meaningful change within large organizations.

The Creative Wellbeing Handbook is a practical guide to help you rediscover joy in your creative work and in your life.

Many designs that appear in today’s society will circulate and encounter audiences of many different cultures and languages. The Politics of Design enhances your visual literacy for communication beyond borders and cultures.

Visual thinking is important in today’s business settings. This book provides you the skills to develop your own style and teaches you how to generate change by integrating visual communication.

The quintessential handbook on 'how to' co-design.

How to design and market services to create outstanding customer experiences. The first practical book for companies, insitutions and governments that deliver a service.

20 additional methods, three new case studies, and a new chapter introducing life-centred design. The book introduces the reader to the changing role of design as a way of thinking and a framework for solving complex problems and achieving systemic change

Think like a brand strategist, develop unique brand experiences and attract the right audiences.

Design, Play, Change is a game and a book providing 36 method cards that will support you to familiarise with Design Thinking.

This creative card deck toolbox will guide the player to be creative at the different stages of any process or situation where new ideas are desired.

A practical guide for female entrepreneurs for reaching their highest potential. The book reveals a roadmap to confidence using personal anecdotes and a practical branding framework.

Welcome to the all-new, revised and revamped edition! Embark on an exciting journey into the future, using trend research as your compass.