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Why they happen and how to fix them

Design without emotion falls flat. This book shows how to harness emotion to create products that connect, engage, and make a lasting impact.

This graphic novel tells the stories of design leaders who have used design to transform the way their organizations create products and services for their customers. It inspires readers on how to instigate meaningful change within large organizations.

How to design and market services to create outstanding customer experiences. The first practical book for companies, insitutions and governments that deliver a service.

Powerful Women Playing Cards is a unique deck that honors the achievements of women in art, literature, science, and activism

The Social Designer’s Paradox is a candid guide for those driving change from within public systems. It explores why systems resist change and how you can make a difference.

Design practices increasingly appeal to public organizations as a new and promising approach, but how can we make collaboration between designers and public sector innovators successful?

Are you looking for a practical tool to help you apply design thinking in your projects or make your brainstorming sessions more effective? This deck of 80 cards, based on the Double Diamond of design, helps you turn your ideas into action.

My Icon Library is an essential collection of impactful images that will empower you to embark on your own journey of visual thinking and storytelling.

This book is the sequel to Operative Design. It will further explore the operative in a more detailed, intentional, and perhaps functional manner. Spatially, the conditional is the result of the operative.

This versatile deck of cards is designed to spark new ways of thinking and doing by reconnecting with the natural world. The cards can be used to overcome a creative block, guide a brainstorm session, or get inspired with a new perspective.

Modern organizations are looking for ways to really engage their clients. Consumers become audiences, looking for true and heartfelt experiences. This book provides answers for everyone who wants to turn this into reality.

This book offers practical advice on managing anxiety, building strong relationships, fostering a creative culture, mastering pitches, and adapting to change—helping creative directors lead with confidence and produce outstanding work.

This is an action-oriented book for managers and entrepreneurs searching ways to tackle issues they face in terms of developing and delivering services. The book focuses on service organizations, with a broad interpretation of services.

This book urges designers and architects to reawaken the often-overlooked senses in design, which have faded due to underuse in spatial interactions. Designers and users will better understand and redefine a space or object, revealing new possibilities.

Identity consultant Stijn van Diemen presents eight strategic perspectives on corporate identity, using real-world case studies to help managers and marketers apply these models for better decisions and outcomes.

Create your own tales with some adventurous animals!This game contains 20 storytelling puzzle pieces printed on both sides. Tell a different story each time you play!

This thought-provoking book reveals the power of creative inaction as a bold approach to solving humanity's greatest challenges, while inspiring a reimagined future through stories from our past, present, and future.

Innovation Accounting is a practical guide for companies to help them measure and track innovation. It is an essential go-to book for anyone that wants to measure their company’s innovation ecosystem.

Don’t get left behind: learn how to consider long-term and environmental perspectives through strategic design.

'Sofie Beier strikes again adding a new book to the Type Tricks series. The new edition about Layout Design is as great as the previous edition on Type Design.' Marina Chaccur, Type Design Teacher at Royal Academy of Arts, The Hage (KABK).

Bring innovation to your organisation and transform your business for the better.