In this revised edition (2020) of Delft Design Guide, you will find 11 perspectives on design, 6 models that describe how design works as an activity, 12 approaches that describe part of the design process, and 68 design methods.
A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.
Reinventing Strategic Innovation delivers a bold blueprint for strategic innovation that blends design-based methods with powerful change theories to spark real transformation.
Many designs that appear in today’s society will circulate and encounter audiences of many different cultures and languages. The Politics of Design enhances your visual literacy for communication beyond borders and cultures.
Collage to Change the World transforms the art of collage into a powerful tool for reflection and activism, welcoming everyone to creatively engage with critical global issues.
How to design and market services to create outstanding customer experiences. The first practical book for companies, insitutions and governments that deliver a service.
20 additional methods, three new case studies, and a new chapter introducing life-centred design. The book introduces the reader to the changing role of design as a way of thinking and a framework for solving complex problems and achieving systemic change
Shaped is a creative game for exploring your core values in a fun and engaging way. Through colourful shapes and interactive questions, it promotes self-reflection, connection, and deepens relationships, helping you uncover what truly matters to you
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