News

23Feb

Umami, Experiences That Build Loyalty

Experience Design,Experience Economy,Strategic Thinking+1
By: Aga SzóstekComments: 0

The unpredictability of the market makes it increasingly difficult today to build sustainable and systematic market growth. Many companies invest large budgets in marketing without necessarily bearing in mind that this is not enough to keep a customer happy. Because marketing is a bit like asking someone out on a date.

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22Feb
The first practitioner handbook for systemic design practice
SERVICE DESIGN,SOCIAL SYSTEMS DESIGN,SYSTEMIC DESIGN

The first practitioner handbook for systemic design practice

Kristel Van Ael and Peter Jones completed a year-long project for the special book Design Journeys Through Complex Systems, designing the first practi...

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15Feb
How can design become more responsible and inclusive?
cultural appropriation,gender,government+7

How can design become more responsible and inclusive?

Since The Politics of Design was published, many people have asked me what they should do to avoid offensive or inappropriate visual communication. In...

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15Nov
Who says inventive thinking is only for designers?

Who says inventive thinking is only for designers?

Lick It is not a cookbook. Instead, it’s the ultimate food experience, helping the reader challenge their mind and expand their taste buds. ...

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15Nov
What is the role of research in nowadays society?
book,booklaunch,innovation+3

What is the role of research in nowadays society?

With such a world in flux, how can we produce relevant knowledge that can assist us in understanding society and promote innovation and social change?...

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